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25% OFF w/code PRES
25% OFF w/code PRES
24/7 Shipping!
Introducing our new Premium Gold 2.5mm Rope Chain featuring a solid silver base with thick layer of gold. These chains can be worn everyday and can go from the pool to the shower with no problems.
Length: 16", 18", 20" and 22"
Width: 4mm
Weight: (Weight can vary up to 5 grams)
Vermeil Gold
EXPRESS (3 - 5 days) UPS
STANDARD (4 - 7 days)
FREE (7 - 14 days)
Gold Pres is committed in providing our customers with the best experience and highest quality jewelry. As part of this commitment, we offer a Lifetime Guarantee add-on for all purchases.
Email us ASAP once your return is sent!
At Gold Pres, we accept returns and replacements within 30 days of delivery only if the item is damaged or defective upon arrival.
After 30 days, returns will no longer be eligible for a refund. We encourage customers to try their product within the first two weeks to ensure it meets their needs.
Exchange Policy:
In some cases, we allow a one-time exchange for size, color, chain, or an item of the same price, with an additional $15 shipping & handling fee.
Refunds & Restocking Fees:
Please allow up to 5 business days after your return is processed for your replacement item to be shipped (excluding back-ordered items) or for your refund to be issued.
For any questions or to begin a return, please contact us.
LIFETIME GUARANTEE
Gold Pres is dedicated to providing our customers with the best experience and the highest quality jewelry. To uphold this commitment, we offer a Lifetime Guarantee add-on for all jewelry purchases.
If your jewelry fades, breaks, or gets damaged under normal wear, this guarantee allows you to receive a replacement of the same or an equal item for the lifetime of the piece.
**Lifetime Warranty DOES NOT APPLY to solid and real gold items, does not replace lost or stolen items, and reserves the right to deny warranty in cases of obvious misuse*
CAN I STILL CANCEL/CHANGE THE DETAILS ON MY ORDER?
Yes! However, cancellations and order changes are only allowed within 48 hours of purchase.
To request a change, please email us at goldpresidents@gmail.com with your order number as soon as possible.
Note: We won’t be able to process any requests if we don’t receive your email within the specified timeframe.
Domestic:
NON-Custom Items: Most items will be shipped within 48 working hours, after which delivery can be expected in approximately 4 - 8 business days. All orders will receive a tracking number. Tracking details will be provided via email after shipping, but please note that it can take several days before the status is updated due to the limitations of the courier systems.
Custom Items: Custom designed items will take 4 - 6 weeks to create and produce. After production, items will be shipped within 48 working hours, after which delivery can be expected in approximately 4 - 8 business days. All orders will receive a tracking number. Tracking details will be provided via email after shipping, but please note that it can take several days before the status is updated due to the limitations of the courier systems.
**Estimated Date of Delivery - Login to your Gold Presidents Account to check when to expect your delivery.
International:
For international orders you can select either of the following options:
USPS International Priority (Allow 1 - 2 days to ship and 6 - 12 days to arrive. Tracking provided until package leaves U.S. only and Insurance must be purchased separately). USPS shipments come with the package's customs number indicating when the package leaves the United States. *USPS orders may be subject to a customs tax upon entering international countries, so please understand your country's import laws before using USPS*
*Please note that all solid gold, diamond, or custom orders are made to order. These orders may take 4 - 6 weeks to process due to each piece being individually made and inspected for quality assurance.
Undeliverable Packages:
We rely on our customers to provide an accurate delivery address and to ensure a reliable and safe delivery location for the package.
If a package is returned as undeliverable due to an improper, incomplete or invalid address, you will be offered the options of reshipping the package, for a $15 shipping and handling fee, or canceling the order (subject to a 15% restocking fee, to be subtracted from the order total prior to reimbursement. This is applicable for noncustom items only!). If we do not hear back from you within 7 business days of the failed delivery, we will proceed with cancellation and the associated fee.
Lost or Stolen Packages:
Gold Presidents is not responsible for lost or stolen packages, and deems the order agreement fulfilled upon successful indication of delivery, per the associated tracking number.
NOTE: Lost/ stolen packages are not eligible for a refund only for a replacement if the result from the MISSING CLAIM was presented.
We rely on our customers to provide an accurate delivery address and to ensure its reliability and security for safe delivery, including monitoring tracking updates for prompt retrieval upon delivery. If your tracking number indicates delivery, but you have not received the package, please double-check that you've provided the correct address, after which we recommend the following:
If you're still not able to locate the package after checking all points above, please contact us. Dependent on the circumstances, we may be able to provide additional resources to help you find a positive solution.
Email us ASAP once your return is sent!
At Gold Pres, we accept returns and replacements within 30 days of delivery only if the item is damaged or defective upon arrival.
After 30 days, returns will no longer be eligible for a refund. We encourage customers to try their product within the first two weeks to ensure it meets their needs.
Exchange Policy:
In some cases, we allow a one-time exchange for size, color, chain, or an item of the same price, with an additional $15 shipping & handling fee.
Refunds & Restocking Fees:
Please allow up to 5 business days after your return is processed for your replacement item to be shipped (excluding back-ordered items) or for your refund to be issued.
For any questions or to begin a return, please contact us.
LIFETIME GUARANTEE
Gold Pres is dedicated to providing our customers with the best experience and the highest quality jewelry. To uphold this commitment, we offer a Lifetime Guarantee add-on for all jewelry purchases.
If your jewelry fades, breaks, or gets damaged under normal wear, this guarantee allows you to receive a replacement of the same or an equal item for the lifetime of the piece.
**Lifetime Warranty DOES NOT APPLY to solid and real gold items, does not replace lost or stolen items, and reserves the right to deny warranty in cases of obvious misuse*
CAN I STILL CANCEL/CHANGE THE DETAILS ON MY ORDER?
Yes! However, cancellations and order changes are only allowed within 48 hours of purchase.
To request a change, please email us at goldpresidents@gmail.com with your order number as soon as possible.
Note: We won’t be able to process any requests if we don’t receive your email within the specified timeframe.
How do I clean and care for gold chains properly?
Use warm water, mild soap and soft brush to gently scrub.
Rinse and pat dry with soft cloth.
Avoid harsh chemicals, bleach, toothbrushes that can scratch gold.
How often should gold chains be cleaned?
Clean gold chains every few months or when visibly dirty.
Handling chains frequently necessitates more regular cleaning.
Also clean before and after prolonged storage.
Can gold chains be resized? What about repaired?
Yes, gold chains can be resized by a jeweler by removing or adding links, or adding chain extenders.
Damaged chains can also be expertly repaired by reconnecting broken links and soldering.
What gold karat is best for chains: 10K, 14K, 18K, 24K?
14K and 18K gold provide the best balance of purity and durability for chains.
Lower karats like 10K are more affordable but less scratch-resistant. Higher 24K gold is soft.
Should I choose white, yellow, or rose gold for my chain?
Yellow gold is traditional, white has a modern vibe.
Rose gold offers a vintage look. Mixing yellow and white gold creates high-contrast two-tone chains.
Should I choose white, yellow, or rose gold for my chain?
Yellow gold is traditional, white has a modern vibe.
Rose gold offers a vintage look. Mixing yellow and white gold creates high-contrast two-tone chains.
What’s the difference between solid gold and gold plating?
Solid gold chains have gold all the way through, making them most valuable and durable.
Gold plating is a layer of gold over base metal for affordability.