Frequently Asked Questions
What Kind of Men's Watches Does Gold Presidents Offer?
Gold Presidents offers a stunning collection of men's watches that cater to a range of tastes and styles. Whether you're looking for a classic gold 38mm watch. We have an exceptional selection of men's watches to choose from.
Are There Any Guarantees on your Men's Watches?
Every men's watch we sell is backed by our lifetime guarantee. We aim to provide not only great-looking and high-quality watches but also a satisfying and memorable customer experience.
Our guarantee covers every occurrence of damage, fading, or breakage that is a result of the normal wear and tear process. Should this happen, you are entitled to a replacement. Note that the new item is the same make and style as the original.
We will only allow you to choose a different item if we have stopped producing the damaged one. The new watch must have the same or a lower value than the one being replaced.
Note, however, that we will only replace the same men's watch once. Beyond that, a price of $45 will be required. For reference, non-custom items are allowed three replacements.
Can I Return Gold Presidents Men's Watches?
We handle returns and replacements so long as the process is initiated within 30 days of the original purchase. However, the watch must be either defective or damaged upon your receipt for us to accept it.
Circumstances may see us allowing a one-time exchange of an item because of its particulars. The new item must be the same price, and there's an additional $15 cost for shipping and handling.
Are There Different Shipping Options That Will Affect the Pricing?
Yes. When you're ordering your men's watch, you can choose from one of several shipping options, which are:
Express Standard Free - The express option will see your watch arrive within 2-5 days.
Free shipping will take 7-14 days.
International shipping is a bit different. Standard items (this subset excludes custom men's watches) typically require a separate insurance purchase internationally, but your watch will be shipped via registered delivery and will be fully insured.
Please keep in mind that the estimated delivery time frame for your men's watch includes the production and preparation time. We take the time to ensure that your watch is perfect before we send it out.