RETURN POLICY WHAT IS THE RETURN POLICY?

At Gold Pres, we stand behind the quality of our jewelry and want our customers to be fully satisfied with their purchases. If for any reason you are not satisfied with your purchase, we accept returns and exchanges within 30 days from the date the item(s) were delivered, ONLY if it's damaged or defective upon receiving.

After the 30-day period, we won't be able to offer a refund, but we will allow a ONE-TIME exchange in size, color, chain, and item of the SAME price with an additional cost of $15 for the shipping and handling fee.

Please note that custom and solid gold items are n