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Frequently Asked Questions

  1. Is your website secure? Can I checkout the items in my shopping bag without worrying about my online safety?

Understandably, one of the major concerns that our customers have when buying jewelry online is whether the payment gateways we offer are secure, regardless of your data rates. That's because jewelry involves a significant investment, and the last thing you want is to make an online purchase only to lose your money.

At Gold Presidents, we have taken the necessary measures to ensure your safety while using our website. We never share your information with third parties and use encryption and other security features to protect your data.

  1. How do I know that your fine jewelry is durable and high-quality?

We understand that style isn't the only thing that's important to you when it comes to the jewelry you wear. Before, during, and after production, each item is put through a rigorous quality and durability test. We abide by all laws and rules imposed by the Federal Trade Commission (FTC), so you have the full assurance that you are receiving a high-quality product.

  1. What is the difference between 10, 14, and 18 karat gold?

The term "karat" refers to the amount of gold in a jewelry piece. Gold with high purity is generally referred to as 24-karat gold. 

Although 24-karat gold is lovely and a sign of both status and style, you wouldn't want jewelry fashioned from it because it is so incredibly malleable. That's because gold doesn't hold its shape as well as other metals, which is why it is often mixed with other metals for added strength and durability. 

This reduces the percentage of gold in the piece, so:

  • 10-karat gold contains 47.5 percent gold and 52.5 percent alloy metal
  • 14-karat gold is made up of 58.5 percent gold and 41.5 percent alloy
  • 18-karat gold has 75 percent gold and 25 percent alloy
  1. What is the difference between yellow gold, white gold, and rose gold?

The truth is that gold, in its pure form, is yellow. However, gold jewelry can be created in various colors depending on the metal alloy that is added to the gold. To create rose gold jewelry, copper is added to pure gold, and white gold, which was initially created as an alternative to platinum, is made using 75 percent pure gold and 25 percent zinc and nickel.

  1. Is sterling silver a good option for women's jewelry?

Absolutely! Sterling silver is an excellent metal to use for fashion-forward jewelry that you can wear every day. However, it is also a great option for those who suffer from metallic allergies but still want to step out in style.

It's also a great option if you'd like the look and feel of white gold or platinum but prefer not to invest a significant amount, so you might want to consider one of our sterling silver products for your next purchase.

  1. How long does shipping take?

At Gold Presidents, we ship products domestically and internationally. Dometic orders take roughly two to three days, while international orders typically take between 10 and 18 days to ship. Keep in mind that custom orders take longer to ship.

  1. Do you sell earrings?

Yes! We offer a wide range of fine jewelry, including pendants, earrings, chains, necklaces, bracelets, anklets, and rings to suit your style preference. Our women's jewelry has been inspired by real women and leading brands. You can browse our list of options to discover more and view our style options.

  1. Why should I purchase my jewelry from Gold Presidents?

With so many online stores offering jewelry, why should you choose us? Here are some of the reasons why we stand out from the crowd: 

  • We create high-quality pieces that conform to Federal Trade Commission (FTC) standards
  • Our products are inspired by real people and are suitable for everyday wear
  • With an extensive range of products, you're sure to find rings, bracelets, necklaces, and more in your preferred style
  • Our prices are affordable
  • At Gold Presidents, we are so sure of the durability of our products that we offer a lifetime guarantee as a sign of our quality workmanship
  • Our brand takes security seriously, so you can purchase jewelry for any occasion with the full assurance that your payments are secure
  • We offer various style options, including classic jewelry and unique, showstopping pieces